Frequently Asked Questions
Click on the FAQ to see details on queries related to placement and tracking of orders
How Do I Place An Order
How Do I Place An Order
Shopping on Bomboki.com is easy! Once you have found the product you want to buy, just follow the steps below:
1. Click on product to see product details
2. Click on ADD TO CART to add this product to your cart
3. Click on PROCEED TO CHECKOUT
Register an account or Login into your existing account by entering your Email and password >> Enter your shipping/billing information, ensuring your address is complete and accurate >> Choose your preferred Payment Method >> Click on CONFIRM ORDER to complete your order.
Once your order is placed, we will either automatically confirm it, or we will call you for confirmation in case we need more details. (Please note that this confirmation is a mandatory step before we ship your order) You can check the status of your order anytime by logging into your account and going to My order section and click on see details, to further track the status you can click on See status history Need help placing an order? Call our Order Line - 234-803-341-0130. Operating Hours: Mon-Fri, 8am-8pm; Saturday, 9am-5pm; Public Holidays, 9am-5pm.
From When Is The Warranty For My Product...
From when is the warranty for my product applicable?
The warranty for your product starts from the date of order.
Can I Change My Shipping Address After I P...
Can I change my shipping address after I place my order?
Please note that your shipping address cannot be changed once your order is placed. To change your shipping address, kindly cancel the order on your order page if yet to be shipped. If already shipped, please place a fresh order with the correct address and reject the delivery of the order with the wrong shipping address once you are contacted by our delivery agent
I Have A Complaint Against The Delivery A...
I have a complaint against the delivery agent who came to deliver my order.
What should I do?
We sincerely apologize for any inconvenience caused. Please contact us > here so that we can sort things out.
If I Place An Order During A Special Event S...
If I place an order during a special event such as Black Friday, but I don't get it until four days later, does the reduced price still apply?
If your order was placed during the special promotion, the price mentioned in order confirmation is all you have to pay.
Are Prices On Bomboki.Com Negotiable?
Are prices on Bomboki.com negotiable?
Prices on Bomboki.com are not negotiable. For the best offers and promotions, check our homepage and also follow us on social media.
How Can I Find The Right Product On Bomb...
How can I find the right product on Bomboki.com?
You can start by visiting the homepage and typing a product name on the product search on the top right side of the website navigation.
Why Am I Having Trouble Adding Products...
Why am I having trouble adding products in the shopping cart?
If you are having trouble adding products to your cart, please make sure that you have made all relevant size and color selections. If you still have problems, this may mean that the item you are trying to buy is sold out.
Need help placing an order? Call our Order Line - 234-803-341-0130. Operating Hours: Mon-Fri, 8am-8pm; Saturday, 9am-5pm; Public Holidays, 9am-5pm.
Can My Package Be Delivered To An Office...
Can my package be delivered to an office address?
Yes, your package can be delivered to any address that suits you. Simply enter your preferred address as the delivery address when placing your order.
How Long Does It Take To Recieve My Produ...
How long does it take to receive my product?
The average delivery timelines are displayed on the product page but it also depends on your city. You can check the status of your order anytime by following the simple steps below:
1. Log in to your Bomboki.com account
2. Click on My Account in the top right corner of the Bomboki.com homepage (Your name will appear here if you're logged in)
3. Scroll down to see the details of your order
We also send regular updates on the progress of your order via emails on your registered email id. We recommend that you update your current and check your registered email to get the latest updates on your order.